What kind of products does Auji sell?
Auji offers simple, practical products for everyday home and living — useful things chosen to make daily routines a little easier. We’re a US-based store, and we add new products over time.
How long will my order take to arrive?
Your estimated delivery time is shown at checkout. Every order is prepared with care and sent with tracked delivery, and you’ll receive shipping updates by email once it’s on the way.
Do you offer free shipping?
Yes — we offer free standard shipping on U.S. orders over $150. For orders under that, standard shipping is calculated and shown at checkout.
How do I track my order?
Once your order ships, we’ll email you a tracking link so you can follow its progress to your door. Can’t find it? Email support@aujistore.com and we’ll resend it.
Is checkout secure?
Yes. Checkout is protected with industry-standard encryption and handled securely through Shopify. Your full payment details are never stored on our servers.
What's your return policy?
We accept return requests within 30 days of delivery. Email support@aujistore.com before sending anything back — see our Returns & Refunds policy for full details.
What if my order arrives damaged or incorrect?
Email support@aujistore.com with your order number and clear photos, and we'll make it right.
How do I contact support?
Email support@aujistore.com. We aim to respond within 1–2 business days.