Frequently Asked Questions

How does the roller work?

Roll it back and forth over the surface. The roller collects loose pet hair and lint into its internal chamber.

How do I empty it?

Press the release button to open the chamber and empty out the collected hair.

Do I need replacement sheets?

No. It's reusable — there are no adhesive sheets or refills to buy.

What surfaces can I use it on?

Furniture and fabric upholstery. We'll expand this list as we confirm performance on additional surfaces.

What are your shipping times?

Standard US shipping is $8. Free standard shipping on orders over $70.

What's your return policy?

We accept return requests within 30 days of delivery. Email support@aujistore.com before sending anything back — see our Returns & Refunds policy for full details.

What if my order arrives damaged or incorrect?

Email support@aujistore.com with your order number and clear photos, and we'll make it right.

How do I contact support?

Email support@aujistore.com. We aim to respond within 1–2 business days.